Upon processing multiple AWS support tickets and having templated responses from your AWS customer care team, we (1) started investigating other hosted log analysis solutions beyond AWS, (2) escalated the problem for our AWS technical account manager, and (3) inform them that many of us were exploring other solutions. For their assets, our levels supervisor could hook north america to an AWS ElasticSearch operations professional utilizing the complex expertise to assist us inquire the problem accessible (thank you Srinivas!). Continue reading “Like it looks like, access to the records ended up being necessary to discover the cause”
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